Plans include credits; you pay for what you send

On Starter, Growth and Pro, every dollar of your monthly plan is credited at 1,000 credits = $1; Ultra includes 149,000 credits a month, and cold emails and their replies aren’t charged per send. Marketing emails cost 2 credits each, cold emails 5 credits (except on Ultra), and AI features are billed by actual usage. Top up any time you need more.

Free

For evaluating the product and small sends

$0 /month
1,000 credits/month
≈ 500 marketing emails
or 200 cold emails
  • 1,000 contacts
  • 1 project
  • 2 team members
  • 1 outreach mailbox
Sign up free

Starter

For stores and products getting started with email

$19 /month
19,000 credits/month
≈ 9,500 marketing emails
or 3,800 cold emails
  • 5,000 contacts
  • 3 projects
  • 3 team members
  • 5 outreach mailboxes
Start free trial

Growth

Recommended

For teams sending regularly with flows and outreach

$49 /month
49,000 credits/month
≈ 24,500 marketing emails
or 9,800 cold emails
  • 25,000 contacts
  • 10 projects
  • 10 team members
  • 20 outreach mailboxes
Start free trial

Pro

For multiple brands, teams and large marketing volume

$149 /month
149,000 credits/month
≈ 74,500 marketing emails
or 29,800 cold emails
  • 100,000 contacts
  • 50 projects
  • 25 team members
  • 100 outreach mailboxes
Start free trial

Ultra

For teams running cold outreach at volume

$299 /month
149,000 credits/month
≈ 74,500 marketing emails
and unlimited cold email
  • Unlimited cold email
  • 250,000 contacts
  • 100 projects
  • 50 team members
  • 300 outreach mailboxes
Start free trial

Start a 14-day Growth trial with 2,000 credits: a card is required, nothing is charged during the trial, and you can cancel any time before it ends. The Free plan needs no card. All plans include campaigns, automated flows, cold outreach and the unified inbox. Credits can be split freely between marketing and cold email. Marketing emails sent on the Free plan carry a small "Sent with EterMail" line.

Cold outreach at scale

Ultra: unlimited cold email

Cold emails and their replies no longer use credits, so all 149,000 monthly credits go to marketing email and AI, with up to 300 outreach mailboxes. Built for teams sending lots of both.

Cold email is not charged per send; volume is bounded by your mailboxes and each mailbox’s safe daily limit (300 mailboxes ≈ 225,000 a month). AI features are billed as usual; mailbox fees are separate.

$299 /month
Start free trial

Estimate your monthly cost

Move the sliders to estimate sending costs (AI features not included).

Credits needed55,000
Equivalent$55.00
Recommended plan
Growth

$49 plan plus about $6 in top-ups, about $55 a month in total.

Credit top-ups

Available on every plan and valid for 365 days. Credits closest to expiry are used first.

$10
10,000 credits
About 5,000 marketing or 2,000 cold emails
$50
50,000 credits
About 25,000 marketing or 10,000 cold emails
$200
200,000 credits
About 100,000 marketing or 40,000 cold emails

Billing questions

Which sends use credits?

Only emails that are actually sent. Emails blocked by an unsubscribe or suppression list are free. If the sending service times out and the result is unknown, the email is neither retried nor charged.

What happens if I run out of credits?

Before each send, EterMail estimates and reserves the credits needed. If the balance is too low, the send doesn't start and you never go into debt. Top up or upgrade to continue.

Can I cancel at any time?

Yes. Cancel from the billing page whenever you like; your account moves to the Free plan at the end of the billing period. Purchased credits remain usable until they expire.

How do AI features use credits?

Drafting, the Etta assistant and other AI features use credits by the work done: the model’s cost × 2, where 1,000 credits = $1. Credits are reserved before each AI step and only what is used is charged. AI pictures cost 48 credits each, or 78 when built from a product photo; pictures that fail or are refused are free.