Help center

Step-by-step guides for every part of EterMail, with screenshots from the app.

Using EterMail

Add and verify your sending domain
Add a sending domain to EterMail, publish its SPF, DKIM and DMARC records, verify it, and set up the sender names and addresses your campaigns use.
Import contacts from a CSV file
Upload a CSV, map its columns, record where marketing consent came from, and see what happens to invalid, duplicate and unsubscribed rows.
Create a signup form to collect subscribers
Build a hosted signup form with double opt-in, embed it with a link, an iframe or your own form, and see the consent record each signup leaves.
Build a segment to target the right contacts
Build a segment from contact fields, attributes, events and subscription status, check the live count, start from a template and send to it.
Create and send an email campaign
Write a campaign with blocks or an AI draft, A/B test the subject, send in each contact's time zone, and approve it with a clear credits estimate.
Make AI pictures for your emails
Generate on-brand pictures in the campaign editor, build a scene around a real product photo, see what the content check allows, and manage the project's image library.
Set up automated email flows
Start a flow from a template, set its trigger, waits, emails and exit events, approve it and go live. Pause any time and see results for each email.
Send cold outreach from your own mailboxes
Get cold email enabled, connect Google Workspace, Microsoft 365 or SMTP mailboxes on separate domains, and run sequences that stop on reply.
Handle replies in the unified inbox
Replies to your campaigns and cold outreach land in one inbox. AI sorts and summarises them and drafts answers; nothing is sent until you click Send.
Work with Etta, your in-app AI assistant
Ask Etta to look things up, build segments and draft campaigns. Every change waits for your approval, and Etta tasks run on a schedule or condition.
Understand plans, credits and billing
How EterMail credits work: plan credits each month, top-ups valid for a year, what each email and AI request costs, the 14-day Growth trial and cancelling.

Help center

Using EterMail

Add and verify your sending domain

Import contacts from a CSV file

Create a signup form to collect subscribers

Build a segment to target the right contacts

Create and send an email campaign

Make AI pictures for your emails

Set up automated email flows

Send cold outreach from your own mailboxes

Handle replies in the unified inbox

Work with Etta, your in-app AI assistant

Understand plans, credits and billing

Connect your data and apps

Connect your Shopify store

Connect your Stripe account

EterMail API (v1)

Use EterMail from Claude, ChatGPT and Cursor